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PRIVACY POLICY
Lenté Archive respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website, book fittings, place rentals, submit consignments, or communicate with our team.
Throughout this Privacy Policy, “Lenté Archive”, “The Archive”, “we”, “us”, and “our” refer to Lenté Archive.
INFORMATION WE COLLECT
When using our website or services, we may collect personal information including:
• full name
• email address
• mobile number
• delivery or billing address
• payment details
• social media handles
• fitting or booking information
We may also collect non-personal information such as:
• browser type
• device information
• pages visited
• website activity
• access times
This information helps us improve our website, services, and customer experience.
HOW WE USE YOUR INFORMATION
Your information may be used to:
• process bookings and rentals
• coordinate deliveries and returns
• confirm appointments and fittings
• respond to inquiries
• manage consignments
• process payments
• improve our website and services
• send updates, promotions, or announcements
We only collect information necessary to provide our services effectively.
SHARING OF INFORMATION
Lenté Archive does not sell or rent your personal information to third parties.
Your information may be shared with trusted service providers only when necessary to:
• process payments
• arrange deliveries
• provide customer support
• operate website services
These providers are expected to keep your information confidential and secure.
PAYMENT INFORMATION
Payments made through GCash or Metrobank bank transfer are processed directly through their respective platforms. Lenté Archive does not store sensitive banking credentials or full payment account information.
DATA PROTECTION
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform or electronic storage system can guarantee complete security.
MARKETING & COMMUNICATION
By using our website or services, you may receive occasional updates, promotions, or announcements from Lenté Archive.
You may opt out of marketing communications at any time by contacting our team.
ACCESS TO YOUR INFORMATION
You may request access to the personal information we hold about you by contacting us through our official channels.
We may request verification of identity before processing requests for security purposes.
REQUEST FOR DATA DELETION
You may request the deletion of your personal information by contacting our team.
Certain information related to completed transactions may still be retained when required for legal, accounting, operational, or record-keeping purposes.
THIRD-PARTY SERVICES
Our website may use third-party platforms, applications, or integrations for bookings, payments, analytics, or communication services.
Lenté Archive is not responsible for the privacy practices of third-party platforms.
POLICY UPDATES
Lenté Archive reserves the right to update or modify this Privacy Policy at any time.
Updated versions will be posted on our website and will take effect immediately upon publication.
CONTACT
For questions regarding this Privacy Policy or your personal information, please contact us through our official website or social platforms.